{"id":46119,"date":"2024-04-14T11:00:14","date_gmt":"2024-04-14T02:00:14","guid":{"rendered":"https:\/\/stay.wehome.me\/?page_id=46119"},"modified":"2024-05-19T19:04:09","modified_gmt":"2024-05-19T10:04:09","slug":"wecare-for-guests","status":"publish","type":"page","link":"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/","title":{"rendered":"WeCare to protect guests"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"46119\" class=\"elementor elementor-46119\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ebeb544 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ebeb544\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e533fb\" data-id=\"4e533fb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-273c0d0 elementor-widget elementor-widget-spacer\" data-id=\"273c0d0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6158f01 elementor-widget elementor-widget-image\" data-id=\"6158f01\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.wehome.me\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/elementor\/thumbs\/-_-rhlm2iw0oh5g7jn4xa6206srml1gwp0t0ss5s0na24.png\" title=\"\uc704\ud648 \ub85c\uace0\" alt=\"\uc704\ud648\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d64af9e elementor-widget elementor-widget-heading\" data-id=\"d64af9e\" data-element_type=\"widget\" id=\"top\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: normal\">Help Center<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4928dc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a4928dc\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f64db7a elementor-widget elementor-widget-heading\" data-id=\"f64db7a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">WeCare to protect guests<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d71001 elementor-widget elementor-widget-spacer\" data-id=\"9d71001\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cc1a4ea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc1a4ea\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b23dbec\" data-id=\"b23dbec\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65197a0 elementor-widget elementor-widget-text-editor\" data-id=\"65197a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Secure, Support, and Simplify with WeCare\u2014because your safety is our top priority, and we go the extra mile to ensure you feel at home, anywhere.\u00a0<\/p><p><b>Introducing WeCare: Your Ultimate Protector<br \/><\/b><\/p><p><span style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">In a world where peace of mind is priceless, Wehome proudly introduces WeCare, a new benchmark in guest and host protection, designed to offer more than just a promise\u2014WeCare delivers unparalleled security and support.<\/span><\/p><p>Every booking comes with WeCare for guests. If there\u2019s a serious issue with your Wehome that your Host can&#8217;t resolve, we\u2019ll help you find a similar place, depending on availability at comparable pricing. If a similar place isn\u2019t available or you\u2019d prefer not to rebook, we\u2019ll give you a full or partial refund.<\/p><p>If anything comes up, your Host is your best point of contact; it\u2019s likely they\u2019ll be able to fix it. You can message your Host directly from your inbox to let them know what\u2019s going on.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bb453f8\" data-id=\"bb453f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b3adc5 elementor-widget elementor-widget-image\" data-id=\"0b3adc5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"768\" src=\"https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare_guests_and_hosts_by_wehome.001-768x768.jpeg\" class=\"attachment-medium_large size-medium_large wp-image-46142\" alt=\"\" srcset=\"https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare_guests_and_hosts_by_wehome.001-768x768.jpeg 768w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare_guests_and_hosts_by_wehome.001-300x300.jpeg 300w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare_guests_and_hosts_by_wehome.001-150x150.jpeg 150w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare_guests_and_hosts_by_wehome.001-400x400.jpeg 400w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare_guests_and_hosts_by_wehome.001-177x177.jpeg 177w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare_guests_and_hosts_by_wehome.001-380x380.jpeg 380w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare_guests_and_hosts_by_wehome.001.jpeg 1024w\" sizes=\"auto, (max-width: 768px) 99vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58c7c17 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58c7c17\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4257d1b elementor-hidden-tablet elementor-hidden-phone\" data-id=\"4257d1b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-258e505 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"258e505\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26657ab\" data-id=\"26657ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ccf029 elementor-widget elementor-widget-spacer\" data-id=\"4ccf029\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a4407cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a4407cb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6276c90\" data-id=\"6276c90\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8745e39 elementor-widget elementor-widget-heading\" data-id=\"8745e39\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why Choose WeCare Over AirCover?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-139a222 elementor-widget elementor-widget-text-editor\" data-id=\"139a222\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><ol><li><b>Local Compliance and Safety:<\/b> As the only government-endorsed hosting platform in South Korea, WeCare guarantees compliance with local laws, providing a layer of security that international platforms can&#8217;t match. More than 90% of Airbnb lists are not legally registered as proven at the National Assembly of the Republic of Korea, <a href=\"http:\/\/bit.ly\/airbnbfact\">bit.ly\/airbnbfact<\/a>.\u00a0<\/li><li><b>Broader Coverage<\/b>: WeCare extends its protective umbrella to encompass situations beyond the typical scope of rental issues, including more comprehensive protection against fraud, property damage, and unexpected cancellations.<\/li><li><b>Rapid Local Support<\/b>: Our local teams are ready around the clock to provide you with immediate assistance, ensuring that help is always just a moment away, no matter where you are in Korea.<\/li><li><b>Transparent and Fair Practices<\/b>: With WeCare, what you see is what you get. There are no hidden clauses or unexpected fees. We believe in maintaining transparency with our users, which fosters a trusting relationship.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-05ce23e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"05ce23e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e5ccf63\" data-id=\"e5ccf63\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d648046 elementor-widget elementor-widget-heading\" data-id=\"d648046\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">WeCare protection<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7381b08 elementor-widget elementor-widget-toggle\" data-id=\"7381b08\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1211\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Certified legal homes and hosts<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1211\"><p>All home sharing listings and hosts on Wehome are officially registered in accordance with South Korean law. Guests can stay in legal accommodations and receive safety and legal protection.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1212\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1212\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Host cancellations<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1212\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1212\"><p>If your Host cancels within 30 days of check-in, we\u2019ll help you find a similar place, depending on availability at comparable pricing. If a similar place isn\u2019t available or you\u2019d prefer not to rebook, we\u2019ll give you a refund.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1213\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1213\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Unable to check-in<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1213\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1213\"><p>When you have a confirmed reservation, you\u2019ll have your Host\u2019s email and phone number in the message thread for your trip. If you can\u2019t get into your Wehome on arrival, your Host doesn\u2019t respond or can\u2019t resolve the issue, we\u2019ll help you find a similar place, depending on availability at comparable pricing. If a similar place isn\u2019t available or you\u2019d prefer not to rebook, we\u2019ll give you a refund.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1214\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1214\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Inaccurate listings<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1214\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1214\"><p>If the listing is different than advertised, your Host is a great resource to fix the issue. If the listing is significantly different than advertised and your Host can\u2019t resolve the issue, we\u2019ll help you find a similar place, depending on availability at comparable pricing. If a similar place isn\u2019t available or you\u2019d prefer not to rebook, we\u2019ll give you a full or partial refund.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1215\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1215\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">24-hour safety line<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1215\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1215\"><p>If you ever feel unsafe, we&#8217;re here to help you get priority access to specially trained safety agents who will assist you with your safety issues or directly connect you to local emergency authorities, day or night.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1216\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1216\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">In case you cannot contact the host or in an emergency<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1216\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1216\"><ul><li>Once the reservation is confirmed, the host&#8217;s phone number will be displayed in the message window for that trip. You can send a message to the host or call the host directly.<\/li><\/ul><p>Detailed information and instructions for check-in can be found on the itinerary page.<\/p><p>If you are unable to contact the host by any means, please send a text to Wehome customer service or call <a href=\"http:\/\/cal:1544-5665\">+82-1544-5665<\/a> (or, <a href=\"http:\/\/cal:0220885665\">+82-2-2088-5665<\/a>).<\/p><p>In case of urgent emergency in health, fire, crime, you may call to local local emergency authorities, day or night.<\/p><ul><li>Health and fire related: <a href=\"http:\/\/cal:119\">119<\/a><\/li><li>Crime related : <a href=\"http:\/\/call:112\">112<\/a><\/li><\/ul><div>You may call <a href=\"http:\/\/cal:1330\">1330<\/a> for real-time translation and help for traveling Korea.<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1217\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1217\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How WeCare for guests works<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1217\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1217\"><p>WeCare for guests provides support for serious issues with your booking (e.g. Host cancellation within 30 days of check-in) or during your stay (e.g. the heat going out in winter, the listing has fewer bedrooms than listed, it\u2019s a different type of home\u2014a private room instead of an entire home, a major advertised amenity such as a pool or kitchen is missing) but it doesn\u2019t include more minor inconveniences, like a broken toaster.<\/p><p>Your Host is your best point of contact to reach out to if anything comes up. You can message your Host directly from your inbox to let them know what\u2019s going on.<\/p><p>If an issue does come up during your stay:<\/p><ol><li>Take photos or videos of the issue, if you can.<\/li><li>Contact your Host within 72 hours of discovering the problem and describe the issue to them to see if they can resolve it.<\/li><li>If your Host can\u2019t resolve the issue or doesn&#8217;t respond at all, contact us as soon as possible.<\/li><li>We\u2019ll review it and if we find it\u2019s an issue that\u2019s supported by WeSafe for guests and you\u2019d like to leave the place, we\u2019ll help you find a similar place to stay, depending on availability at comparable pricing. If a similar place isn\u2019t available or you\u2019d prefer not to rebook, we\u2019ll give you a full or partial refund.<\/li><\/ol><p><strong>Note<\/strong>: WeCare for guests is not an insurance policy. It doesn\u2019t cover travel related issues (e.g. your trip is delayed due to a storm, your luggage is damaged by your carrier).\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd3b029 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd3b029\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-399e500\" data-id=\"399e500\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-061469c elementor-widget elementor-widget-spacer\" data-id=\"061469c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8f55e3 elementor-widget elementor-widget-image\" data-id=\"d8f55e3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"505\" src=\"https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare-to-protect-guests-in-korea-by-wehome-768x505.png\" class=\"attachment-medium_large size-medium_large wp-image-46189\" alt=\"\" srcset=\"https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare-to-protect-guests-in-korea-by-wehome-768x505.png 768w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare-to-protect-guests-in-korea-by-wehome-300x197.png 300w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare-to-protect-guests-in-korea-by-wehome-1024x673.png 1024w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare-to-protect-guests-in-korea-by-wehome-1536x1010.png 1536w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare-to-protect-guests-in-korea-by-wehome-2048x1346.png 2048w, https:\/\/www.wehome.me\/trust\/wp-content\/uploads\/2024\/04\/wecare-to-protect-guests-in-korea-by-wehome-400x263.png 400w\" sizes=\"auto, (max-width: 768px) 99vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2b75af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2b75af\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-61ac8db\" data-id=\"61ac8db\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69fad79 elementor-widget elementor-widget-spacer\" data-id=\"69fad79\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help Center WeCare to protect guests Secure, Support, and Simplify with WeCare\u2014because your safety is our top priority, and we go the extra mile to ensure you feel at home, anywhere.\u00a0 Introducing WeCare: Your Ultimate Protector In a world where peace of mind is priceless, Wehome proudly introduces WeCare, a new benchmark in guest and host protection, designed to offer more than just a promise\u2014WeCare delivers unparalleled security and support. Every booking comes with WeCare for guests. If there\u2019s a serious issue with your Wehome that your Host can&#8217;t resolve, we\u2019ll help you find a similar place, depending on availability at comparable pricing. If a similar place isn\u2019t available or you\u2019d prefer not to rebook, we\u2019ll give you a full or partial refund. If anything comes up, your Host is your best point of contact; it\u2019s likely they\u2019ll be able..<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-46119","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WeCare to protect guests - \uc704\ud648, \uc0c9\ub2e4\ub978 \uc219\uc18c \ub300\ud55c\ubbfc\uad6d 1\ub4f1 \uacf5\uc720\uc219\ubc15<\/title>\n<meta name=\"description\" content=\"WeCare to protect guests WeCare to protect guests\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WeCare to protect guests - \uc704\ud648, \uc0c9\ub2e4\ub978 \uc219\uc18c \ub300\ud55c\ubbfc\uad6d 1\ub4f1 \uacf5\uc720\uc219\ubc15\" \/>\n<meta property=\"og:description\" content=\"WeCare to protect guests WeCare to protect guests\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/\" \/>\n<meta property=\"og:site_name\" content=\"\uc704\ud648, \uc0c9\ub2e4\ub978 \uc219\uc18c \ub300\ud55c\ubbfc\uad6d 1\ub4f1 \uacf5\uc720\uc219\ubc15\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wehomekr\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-19T10:04:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wehome.me\/trust\/wp-content\/uploads\/2025\/02\/wehomesmalllogo.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@wehomeme\" \/>\n<meta name=\"twitter:label1\" content=\"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04\" \/>\n\t<meta name=\"twitter:data1\" content=\"6\ubd84\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/\",\"url\":\"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/\",\"name\":\"WeCare to protect guests - \uc704\ud648, \uc0c9\ub2e4\ub978 \uc219\uc18c \ub300\ud55c\ubbfc\uad6d 1\ub4f1 \uacf5\uc720\uc219\ubc15\",\"isPartOf\":{\"@id\":\"https:\/\/www.wehome.me\/trust\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wehome.me\/trust\/wp-content\/uploads\/2025\/02\/wehomesmalllogo.png\",\"datePublished\":\"2024-04-14T02:00:14+00:00\",\"dateModified\":\"2024-05-19T10:04:09+00:00\",\"description\":\"WeCare to protect guests WeCare to protect guests\",\"breadcrumb\":{\"@id\":\"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/#primaryimage\",\"url\":\"https:\/\/wehome.me\/trust\/wp-content\/uploads\/2025\/02\/wehomesmalllogo.png\",\"contentUrl\":\"https:\/\/wehome.me\/trust\/wp-content\/uploads\/2025\/02\/wehomesmalllogo.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.wehome.me\/trust\/en\/wecare-for-guests\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.wehome.me\/trust\/ko\/host-notice\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"WeCare to protect guests\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.wehome.me\/trust\/#website\",\"url\":\"https:\/\/www.wehome.me\/trust\/\",\"name\":\"\uc704\ud648, \uc0c9\ub2e4\ub978 \uc219\uc18c \ub300\ud55c\ubbfc\uad6d 1\ub4f1 \uacf5\uc720\uc219\ubc15\",\"description\":\"\ub0b4\uad6d\uc778 \ud569\ubc95 \uc219\ubc15\uc774 \uac00\ub2a5\ud55c \uc815\ubd80\uacf5\uc778 \uacf5\uc720\uc219\ubc15\uc785\ub2c8\ub2e4. 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