(조식무료제공)*생필품무료제공* 지정 재택치료호텔 -(복층 룸)

We stayed in this hotel to complete our quarantine after testing positive for Covid-19. We were surprised at how little information was available about quarantine regulations. For instance, on the third day, when we asked if we could have some breakfast delivered, we were told that the hotel doesn't do breakfast but that we could go out to get takeaway food (while in quarantine)! It would have been nice to know that on the first day!
The garbage bags were insufficient and the labels on the white bags were misleading. Only on the last day, when asking for more bags, were we told what each bag type was for.

우리는 코로나19 양성반응을 보인 후 격리를 완료하기 위해 이 호텔에 묵었습니다. 검역 규정에 대한 정보가 너무 적어서 놀랐습니다. 예를 들어, 셋째 날 아침 식사를 배달해 줄 수 있는지 물었을 때, 호텔에서는 아침 식사를 제공하지 않지만 (격리 기간 동안) 나가서 음식을 사러 갈 수 있다고 들었습니다! 첫날에 알았더라면 좋았을텐데! 쓰레기 봉투의 양이 충분하지 않았고 흰색 봉투의 라벨이 오해의 소지가 있었습니다. 마지막 날에 가방을 더 달라고 요청했을 때, 각 가방 종류의 용도를 알려주었습니다.

It was not a pleasant experience that you were notified on the first day of arrival in Seoul that you needed to stay in a quarantine hotel. Fortunately MJ and Jimmy are very helpful and knowledgeable about the quarantine process. They had been lifesavers help communicating and navigating the procedures. And the hotel staff have made the stay safe and as convenient as possible. The hotel location is very convenient, there are many shops, restaurants in walking distance, and it is close to many of the attractions in Seoul.

Very nice place. I spent 1 week quarantine here. Everyone is kind, room are good, clean and quiet. I couldn't expect a better experience. The staff make the difference. After quarantine, you can visit all the nice shops and restaurants around here. I will come again!

아주 좋은 곳입니다. 나는 이곳에서 1주일 동안 자가격리를 했다. 모두 친절하고 방도 좋고 깨끗하고 조용합니다. 나는 더 나은 경험을 기대할 수 없었다. 직원이 차이를 만듭니다. 격리 후에는 이 주변의 모든 멋진 상점과 레스토랑을 방문할 수 있습니다. 나는 다시 올 것이다!

Excellent service Excellent people

- 프런트: 친절함
- Room: 좁고 방음안됨(사진으로는 파악곤란)
- 식사: 맛없음
※ 기타 불만: 위홈 수수료(호텔과 직접 예약도 좋을듯)
* 자가격리자라 청소도 안되고 도시락 잔반을 직접 처리하여야 함은 정책사항이라 인정됨

I stayed at the DH Naissance hotel for the 14-day mandatory quarantine. It could not have been a more pleasant stay ! The room was very clean, comfortable, and most importantly the view over Seongbuk-gu was just outstanding! Thanks a lot for being very helpful during my stay: room service was delivered very quickly and the quality was exquisite! I highly recommend DH Naissance Hotel, and I look forward to booking it again!